Sarah has various keynote presentations
which can be personalized and tailored to suit your audience and objectives.
The Magic of
Customer Service
“The Magic of Customer Service” is an absolute
“must listen to” keynote delivery.
Creating a Customer
Service Culture
Customers will always have an expectation of service and product – probably more so when it comes to franchised groups. The differentiating factor between you and your closest competitors often boils down to Customer Service.
Invest in
the Guest
Geared specifically towards the hospitality industry “Invest in the Guest” is aimed at top management, executives as well as anyone who has a vested financial interest in your business.
T.E.A.S.E
Telephone Etiquette and Sales Evolution.
The T.E.A.S.E Training Course enables your team to deal with telephone calls in a professional and engaging manner.