The T.E.A.S.E Training Course enables your team to deal with telephone calls in a professional and engaging manner.
Sarah has been in the Travel, Tourism and Hospitality industry since 1998 specialising in Sales and Marketing. She understands the impact and influence that telephone interactions can have with your customers. Sarah’s’ ultimate goal is to share her processes with her delegates that will ultimately increase sales, profitability and customer retention.
Telephone Etiquette and Sales Evolution
The T.E.A.S.E Training Course enables your team to deal with
telephone calls in a professional and engaging manner.
The value of creating a lasting first impression.
Understanding and Identifying that there are different types of customers and your approach can be tailored to engage and build rapport with them.
Developing and maintaining excellent Telephone Etiquette will result in sales, sign ups, referrals as well as loyalty from your customers which will ultimately increase turnover and profit, and be part of creating and maintaining a sustainable business.
Can talks and training be customised?
Yes, Sarahs’ talks can be customised based on your specific business needs. Length of training: 2 full days
Sarah is looking forward to sharing her passion with you and your team!