SARAH THE AUTHOR
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Sarah’s first book “Loyal, Raving Fans” contains 27 customer service gems that you can practice today and every day in your business, no matter how large or small.

Your customers are your life-blood, and every little thing you do to improve their experience will come back to you over and over, in increased loyalty, recommendations, and most importantly, repeat sales.
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Sarah is well aware of brand identity, having been involved in creating 3 individual brands for the Harrop Family of companies, most well-known for Bill Harrop’s “Original” Balloon Safaris of which she is the Sales and Marketing Manager.

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Sarah is well aware of brand identity, having been involved in creating 3 individual brands for the Harrop Family of companies, most well-known for Bill Harrop’s “Original” Balloon Safaris of which she is the Sales and Marketing Manager.

Order Now